Return Policy
We do not accept returns for simply wanting to return or a change of heart. If the piece is damaged or broken on the day of delivery, please reach out as soon as possible through email so it can be resolved. Packing and shipping minerals is an art and is carefully thought out; however if it is damaged in transit, please notify us immediately and not days later.
Contact Us
If you have questions or comments about our Return Policy, please contact us at:
Fasanarock, Inc.
Attn: Human Resources
P.O. Box 2261
Baldwin Park, CA 91706
Send us an email at sales@fasanarock.com or contact us using our contact form.